In current alert levels, planned work will only continue if there is an urgent safety or reliability issue & where customer impact is minimised.


 
 
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In an emergency call
In an emergency call

Electricity
0508 VECTOR (0508 832 867)

Gas (Auckland only)
0800 764 764

Contact First Gas (if outside Auckland)
0800 734 567

HRV
0800 478 123

Vector Communications (Fibre)
0800 826 436

Vector Communications - Australia
1 800 235 450

Vector Communications - Other countries
+ 64 9 308 9367

 

Customer services
Customer services

Outages
Report outages online
0508 VECTOR (0508 832 867)


Electricity and gas
0508 VECTOR (0508 832 867)
info@vector.co.nz

Complaints
info@vector.co.nz


Vector Metering – New Zealand
0800 661 212
contactus@vectorams.co.nz

Vector Metering – Australia
1800 953 945
contactus@vectorams.com.au

Vector Communications (Fibre)
0800 826 436
contactus@vector.co.nz

HRV
0800 478 123
service@hrv.co.nz

New Connections
New Connections

Electricity and gas
Apply online

0508 VECTOR (0508 832 867)

Vector Communications (Fibre)
0800 826 436

We’re here to help:

Get in touch with our customer service team today by phoning

0508 Vector (0508 832 867) 


Alternatively, you can write to us: Customer Services, Vector, PO Box 99882, Newmarket, Auckland 1149.

 

For queries in regards to our website or app you can contact us here.

 

For all media inquiries: 0508 V MEDIA (0508 863 342).


 

Accounts Payable for Suppliers:

For general information & FAQs please see this page.
Need to get in contact with our accounts payable team?
Email us or call us by phoning (09) 978 7626
 By post: Vector Ltd - Accounts Payable, PO Box 99343, Auckland 1149, NZ

 


Other queries 

Working near our networks? Call 0800 248 344 or visit beforeudig.co.nz to get network maps and close approach consents.


 

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