What kind of EV cars can charge at these chargers?
Any plug-in EV that has a CHAdeMO or CCS (type 2) DC fast charging port. Note that not all EV’s are capable of DC fast charging.
CHAdeMO
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CCS (type 2)
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How do I use the charging station?
- Firstly park your EV with the charge socket within reach of the connector, and turn off the EV.
- Select the charging protocol on the touch screen – select 1 for CHAdeMO, or 2 for CCS.
- Connect the applicable charge connector to the EV’s charge socket.
- On the touchscreen, press start – the charger will begin charging the EV and will indicate the progress on the screen
- To stop charging, select stop on the touchscreen. Take the connector out of the EV and put it back in the connector holder on the charger.
When connecting or disconnecting DC connector:
- Handle cables and connectors with care;
- Do not drop the cables or connectors;
- Place them back in their respective holders.
What if there is an emergency?
- Push the emergency stop button – the charger stops the operation and displays a message
- Call 0508 VECTOR (0508 832 867).
What if the emergency stop button is accidentally pushed?
- Check that the situation is safe (i.e. that the emergency stop button was accidentally pushed)
- Turn the emergency button clockwise, and:
- The emergency button will release and the charger is reactivated;
- After a few seconds the message disappears from the screen and the charger will return to normal operation.
How do I use the standard chargers?
Just like you use your EV charger at home. Plug it in and push the start button. Push the Stop button when you are done. There is also an emergency stop button.
What kind of EVs can charge at these stations?
Any plug-in electric vehicle that has a CHAdeMO or CCS DC fast charging port. See our website for details
How much does it cost to charge using a Vector EV charger?
For now, our chargers are free to use. However, for certain sites you may need to pay for the parking (such as Britomart). You are responsible for checking and paying any car parking charges.
Does Vector have other EV charging stations that I can use?
Yes, Vector has public EV chargers across Auckland. Download our app to see all locations: https://www.vector.co.nz/personal/ev-charging
Who do I call if I notice a problem with or damage (including graffiti) to the EV Chargers?
Please contact us on 0508 VECTOR or email us at info@vector.co.nz
Can commercial vehicles use the EV chargers?
Yes, the EV chargers are designed for all road users.
Is there a time limit on parking at the chargers?
Yes. The rapid chargers are P30 and the standard chargers are P120 for all users. We ask that users do not exceed these time limits.
Cars are exceeding the parking limit, what can I do?
We do not regularly monitor the car parks, however we may take action if vehicles overstay. If you notice a vehicle overstaying the time limit, please let us know by contacting 0508 VECTOR or email us at info@vector.co.nz with the licence plate, location and time.